Changing your health cover
Changing dependants
You may add or remove dependants at any time during the year. New spouses and newborn babies added within 30 days of the event can join without underwriting (no waiting periods) whereas other new dependants may receive underwriting.
Special dependants e.g., parents may only be added if they are financially dependent on the main member and subject to the medical scheme rules and your employer policy.
Please use the forms tab to obtain the correct form.
Changing an option and/or scheme
Bonitas and Fedhealth allow option changes during the year, within 30 days of a life changing event/diagnosis (e.g., cancer diagnosis, divorce).
All other upgrades and downgrades and scheme changes are only allowed at the end of each year effective 1 January of the following year. See the Year End Option Changes Card
Chronic medicine and disease management
If you have been diagnosed with a chronic condition e.g., hypertension, diabetes or an illness (e.g., oncology, kidney failure), you will need to register this on your medical scheme. Medical schemes require you to complete a process to ensure registration on the programmes. It is advisable to obtain a membership number and then submit your application for chronic and disease registration.
Children becoming adults
Bonitas will charge child dependant rates until age 24.
Fedhealth will charge child dependant rates until age 27 provided the child is financially dependent on you, are unmarried and don’t earn more than the maximum social pension. Proof of this will be required.
Changing your personal details
It is advisable to change your address, contact and bank details directly with your medical scheme. Only changes that have a financial impact on your monthly contribution need to be made through Alexforbes or your employer.
Employer policy
Western Cape Blood Service’s policy outlines the company’s rules about changing your scheme, option, dependants and more.